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Shipping policy
1. Shipping Areas
MOTOTOPGUN ships to Italy, European Union countries, and other countries as indicated during the purchase process.
2. Processing Times
Orders are generally processed within 1–3 business days of payment confirmation.
Delays may occur during periods of high demand or for reasons beyond the Seller’s control.
3. Delivery Times
Delivery times vary depending on the destination and the carrier used.
The times indicated on the website are to be considered purely indicative and non-binding.
4. Shipping Costs
Shipping costs are calculated during checkout and clearly indicated before order confirmation.
5. Carriers
Shipments are made via carriers selected by the Seller.
The customer cannot choose the courier, unless otherwise agreed.
6. Non-Delivery
The Seller is not liable for delays or non-delivery due to:
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an incorrect or incomplete address provided by the customer
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recipient’s absence
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failure to collect the package
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force majeure (strikes, natural disasters, logistical or customs issues)
7. Inspection upon Delivery
The customer is asked to verify the integrity of the package upon delivery.
Any discrepancies must be reported immediately to the courier and to the Seller.
8. Contact Information
For shipping information:
Email: info@mototopgun.com
Anotherbike by Roberto Petraccaro
Via Francesco Cilea 56
80127 Naples (Italy)